Shipping Policy

Thank you for visiting and shopping at Meyarn. Following are the terms and conditions that constitute our Shipping Policy.

Due to worldwide manufacturing and logistics complications related to the ongoing coronavirus epidemic, some orders may be subject to fulfillment and shipping delays. Hope you understand.

100% of orders are shipped within 2 business days. Orders placed over the weekend are dispatched on Mondays.

Orders may take between 2 business days to process before shipping out. After orders are captured in our system, if you would like to make any changes to your order or cancel your order, please email at support@meyarn.net

Our Representatives are available during our business hours of 9:00 am – 6:00 pm (EST) from Monday – to Friday (excluding holidays).

If you’re shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are excluded from the shipping cost you paid and levied once your package reaches your country. Meyarn is NOT responsible for any duties, taxes, or additional charges that may be charged by Customs for international deliveries. Any refused international packages will incur a 30% restocking fee of the total order amount.

Please note that the shipping carrier may pay on your behalf for any duties and taxes, as soon they enter the country. This simple process ensures that the courier can deliver your package in the shortest possible transit time. On some occasions, you may receive an invoice from them after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee. As we are unable to advise the amount of what these fees might be, we recommend contacting your country’s customs office or tax agent for respective charges and rates on importing hair products.

Shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind that holidays and weekends do not count as business days and should be considered when calculating shipping times. If you need additional information, please email support@meyarn.net

Once you’ve logged into your account, under the “Account” section and click on “Orders” to find the order number you’re wanting to track. If your order has shipped, a tracking number will be added above your details. You will also receive email updates with shipping and tracking information to your email address.

It is the responsibility of the customer to make sure the shipping address is correct. If you would like to change your shipping address, please write to us at support@meyarn.net as soon as you place your order. We will do our best to make the change. Once your package is shipped, we are unable to make any changes or cancellations.

All the international automatic returns will incur a 30% restocking fee for a monetary refund. There will be a $6.99 shipping cost for reshipment if the package is returned back to the sender.

We can deliver to almost all over the world. But due to some countries’ customs policies and the higher transportation costs, we cannot deliver to some countries. You can contact our customer service if you are wondering whether we can ship to your country.

All shipping policies above are applicable to all countries we can ship to.

If you have any further questions concerning shipping, feel free to contact our support team at support@meyarn.net